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Frequently asked questions

About the vans, bookings, pick-ups and drop-offs

The Camper Vans

What do the camper vans include?
All our vans are always equipped with everything you need on your trip. Depending on the model, they have space for two (ARENA and SELVA) three (COSTA) or four people (SIERRA and LAGUNA), both for driving and sleeping.

All of them have a fridge, parking heater (portable heater 12V in case of ARENA and SELVA) All of our vans have an exterior shower to enjoy outside the camper, only LANGUNA also has an indoor shower and warm water. In addition, our COSTA, LAGUNA and SIERRA have a solar panel and even an LED strip that changes colours to create nice atmospheres.

Apart from the fixed installations, the kitchen always comes fully equipped, there are two portable stoves with two full gas cartridges, reflectors for the front windows, a cleaning set, pillows, duvets and sheets and much more.

To complete it even more you can take a look at the extras we offer: a table with chairs, a portable toilet or a SUP table, among many others...
What is the difference between the COSTA, SIERRA ans LAGUNA models?
Why the solar panel?
How does the heating work?
Is the mileage included?
How can our trip with Vanwego be CO₂ neutral?
What extras do you offer?
What does the service fee cover?
What kind of camper vans do you have?

About the booking

How can we make a reservation?
How can we cancel a reservation if we need to?
What is the minimum age to drive the camper vans?
How much do you charge for additional drivers?

Pick-up and Drop-off

What documents do we need?
Where is the pick-up and drop-off?
Do you offer a home delivery service work?
Can we also receive the van at the airport?
What is the pick-up and drop-off schedule?
How does the pick-up work?
How does the drop-off work?
In what conditions do we have to return the van?

About the journey

Where can we park and sleep in the camper van in Spain?
Can we bring our dog or other pets?
Can we smoke or light candles in the vehicle?
Are we allowed to leave Spain with the camper van?

About the insurance

What insurance options are there?
How does the security deposit work?

Come and pick up your camper in El Prat de Llobregat or we'll pick you up at the airport, you're just one step away from the adventure!