Last Review: April 2021.
Confidentiality and security are core values of Vanwego Campers SL and therefore we are committed to ensuring the privacy of the user at all times and not collect unnecessary information.
VANWEGO CAMPERS SL
C/ JOAN MARAGALL, 25 P.BJ. 08820, EL PRAT DE LLOBREGAT (BARCELONA)
This is the entity responsible for processing the personal data of the users and customers, as well as the data that may be collected through the website.
VANWEGO CAMPERS SL informs users of the website about its policy regarding the processing and protection of personal data of users and customers that may be collected by browsing or contracting services through its website.
VANWEGO CAMPERS SL may collect the following personal information from its customers/users through the following means:
- Data collected for the provision of a service
The personal data you provide us with in order to provide a service will be the minimum required to draw up the contract, as well as to offer you the services you contract and to comply with legal obligations.
- Data collected for the request of information through the web form.
The personal data collected through the web form for the request of information and the booking or reservation form are intended to send commercial information about our products, promotions and services.
The processing of the data in this case is legitimised by the express consent that you give us when you accept to send the information provided through the form and in case of the reservation form that you have marked the corresponding box.
- Navigation Data and Cookies
By using this portal, the user expressly accepts the processing of the information collected through cookies. We collect all information relating to your navigation on our website and your interaction with the company.
This website only uses technical, personalisation and analysis cookies, both our own and those of third parties (Google Analytics), which in no case process personal data or capture browsing habits for advertising purposes.
Therefore, when you access our website, in compliance with article 22 of the Law on Information Society Services, when processing analysis cookies, we have asked for your consent for their use and provided information about them, which in any case will be installed after a reasonable period of time so that the user has time to decide whether to give their consent or not.
- Sending the Curriculum Vitae by e-mail
Purpose: To have your CV available to participate in our personnel selection processes. The treatment of the data in this case is legitimised by the user's consent when sending us his personal information and curriculum for our personnel selection processes.
Your personal data is collected in order to provide and maintain the contractually agreed services and to be able to inform you by any digital means (e-mail, SMS, WhatsApp, phone call, etc.) about new products, promotions and services of our company that we understand may be of interest to you.
VANWEGO CAMPERS SL will proceed to treat the personal data in a legal, loyal, transparent, adequate, relevant, limited, exact and updated way.
The personal data provided will be kept for as long as the business relationship is maintained or you do not request its deletion and for as long as legal responsibilities for the services provided may arise. In any case, it will be the minimum necessary, and may be kept until:
- 4 years: Law on Infractions and Penalties in the Social Order (obligations regarding affiliation, registrations, cancellations, contributions, payment of salaries...); Arts. 66 and following. General Tax Law (accounting books...)
- 5 years: Art. 1964 Civil Laws (personal actions without special term)
- 6 years: Art. 30 Commercial Laws (accounting books, invoices...)
- 10 years: Art. 25 Law on the Prevention of Money Laundering and Financing of Terrorism
Users of mailing lists or those uploaded by VANWEGO CAMPERS SL to Social Media pages or profiles, will be kept until the user withdraws the consent.
Candidate data (C.V.), if any: In the event that the candidate is not selected, VANWEGO CAMPERS SL may keep his/her curriculum stored for a maximum of two years for inclusion in future calls, unless the candidate states otherwise.
The treatment of your data is carried out according to the following legal bases:
EXECUTION OF CONTRACT. The legal basis for the treatment of the personal data of the interested party that is collected is the execution of the contract of sale. In this sense, the interested party is obliged to provide the data that are necessary for its execution. If this data is not provided, the execution of the purchase and/or rental contract will not be possible.
LEGAL OBLIGATIONS. The processing of your data will be based on our Legal Obligation in which we may be required on the basis of our business relationship, in addition to the Laws that affect our activity.
LEGITIMATE INTEREST. Our legitimate interest is to be able to guarantee that our website remains safe, as well as to help us understand the needs, expectations and level of satisfaction of the users and, therefore, to improve the services, products and brands. All these actions are carried out in order to improve the level of customer satisfaction
VANWEGO CAMPERS SL informs users that their personal data will not be disclosed to third parties, except when such disclosure is covered by a legal obligation or when the provision of a service involves the need for a contractual relationship with a processor. In the latter case, the recipients of your data may be group companies, as well as certain data processors necessary for the proper provision of services (for example, personal data will only be shared with the company TREE-NATION ASBL for the planting of trees on the clients behalf).
VANWEGO CAMPERS SL maintains strict criteria for the selection of data processors and commits contractually with each one to comply and enforce the obligations established in terms of data protection.
VANWEGO CAMPERS SL is committed to the use and processing of personal data of users respecting their confidentiality and to use them in accordance with the purpose of the same, as well as to comply with its obligation, in accordance with the provisions of current data protection legislation.
VANWEGO CAMPERS SL cannot guarantee the absolute security of the Internet network and, therefore, the violation of data by fraudulent access to it by third parties.
When a security incident occurs, upon realising it VANWEGO CAMPERS SL will notify the client without undue delay and provide the appropriate information related to the security incident as it becomes known or when reasonably requested by the Client.
You have the following rights, which can be exercised by sending an e-mail to firstname.lastname@example.org:
Right of access: You have the right to obtain confirmation as to whether we are processing personal data concerning you, as well as access to the personal data we hold.
Right of rectification: You have the right to request that personal data be rectified when they are inaccurate or completed when they are incomplete.
Right to delete/right to forget: You can ask us to delete personal data when you consider it appropriate.
Right of limitation: You have the right to request that we limit the processing of your data, in which case we will only keep them for legal purposes.
Right of portability: You have the right to receive your personal data in a commonly used format and to transmit it to another responsible person when the request is made in a way that ensures the transmission.
Right to object: You may object to the processing of your personal data on the basis of legitimate interest.
Automated individual decisions: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects on you or significantly affects you in a similar way.
Right to file a complaint: You have the right to file a complaint with the Spanish Data Protection Agency.
You may exercise any of these rights, or consult any situation that you consider appropriate and which refers to your personal data, with our Department of Personal Data Protection, through any of our usual contacts or by e-mail: email@example.com.